Shipping policy
Shipping and Delivery Policy
Last updated: 6 November 2026
At Curriculum Vitae Co, all products are delivered digitally. We do not currently sell or ship physical products.
1. Digital Product Delivery
All purchases made through our online store are delivered electronically.
Depending on the product purchased, delivery may be provided through:
-
A downloadable link on the order confirmation page.
-
An email containing your download link or access instructions.
-
Access to your purchased digital files through the relevant customer account or delivery platform.
2. Delivery Timeframes
Digital products are generally made available immediately after successful payment confirmation.
In some instances, delivery may take a few minutes due to payment processing, email delays or technical issues.
If you have not received your product within a reasonable period after completing your purchase, please contact us for assistance.
3. Customer Responsibilities
Customers are responsible for:
-
Providing a valid and accessible email address during checkout.
-
Checking their inbox, including spam and junk folders, for delivery notifications.
-
Ensuring they have a compatible device and the necessary software to open their purchased files.
-
Downloading and securely saving their purchased products after delivery.
4. Failed or Delayed Delivery
If you experience difficulty accessing or downloading a purchased product, please contact our support team.
We may request your order confirmation, purchase email address or other relevant details to verify your transaction and assist with restoring access.
Where a delivery issue is confirmed, we will make reasonable efforts to provide the purchased product.
5. Physical Shipping
CV Co does not currently offer physical products. Therefore:
-
No shipping fees apply.
-
No courier services are used.
-
No physical delivery addresses are required.
-
No physical returns are accepted.
6. Contact Us
For assistance with digital product delivery, please contact:
Business: Curriculum Vitae Co
Website: curriculumvitaeco.co.za
Email: [Insert official support email address]
We aim to resolve legitimate delivery issues as quickly as possible.
Thank you for choosing Curriculum Vitae Co.