Terms of Service

Last updated: 6 November 2026

Welcome to Curriculum Vitae Co (“CV Co”, “we”, “us” or “our”).

These Terms of Service govern your access to and use of our website, digital products, resources and services. By visiting our website, purchasing a product or using our services, you agree to these terms.

If you do not agree with these terms, please do not use our website or purchase our products.

1. About CV Co

Curriculum Vitae Co provides career development resources, including ATS-friendly CV templates, CV guides, educational materials and other digital products designed to help individuals improve their job applications and career prospects.

Our products are educational resources intended to help customers develop their own career documents and job-search skills.

2. Digital Products and Purchases

All digital products are supplied electronically. Depending on the product purchased, this may include:

• Editable CV templates.

• Downloadable PDF and Word documents.

• CV-building guides and instructional resources.

• Career development guides and educational materials.

• Other digital resources made available through our store.

Customers are responsible for reviewing the product descriptions, included materials and requirements before completing a purchase.

Once payment has been successfully processed, access or download instructions will be provided through the relevant delivery method.

3. Payments and Pricing

All prices are displayed on the relevant product or service page before checkout.

Payments must be completed through the available payment methods presented at checkout. Orders are considered confirmed once payment has been successfully processed.

We reserve the right to update product prices, promotions, discounts and availability at any time. Changes will not affect purchases that have already been successfully completed.

Where applicable, promotional codes must be entered during checkout and are subject to their stated conditions and validity periods.

4. Digital Delivery and Access

Digital products are delivered electronically. No physical items will be shipped unless explicitly stated otherwise.

Customers are responsible for:

• Providing a valid email address during checkout.

• Ensuring they have a compatible device and software to access the purchased files.

• Downloading and securely storing their purchased products.

• Contacting us if they experience genuine access or download difficulties.

If you experience a technical issue preventing access to your purchase, please contact us for assistance.

5. Refunds and Returns

Due to the digital nature of our products, purchases are generally final.

We do not offer refunds for change of mind, incorrect purchases or dissatisfaction based solely on personal preference.

Where a genuine technical fault or product defect is reported and verified, we will investigate and provide an appropriate resolution, which may include technical assistance, a corrected file, replacement access or a refund where appropriate.

Nothing in this section limits any rights you may have under applicable consumer protection legislation.

Please refer to our separate Returns and Refund Policy for further information.

6. Intellectual Property and Product Usage

All content available through CV Co, including templates, guides, written materials, designs, graphics, branding and other resources, remains the intellectual property of CV Co or its respective licensors.

When you purchase a digital product, you receive a personal, non-exclusive, non-transferable licence to use that product for your own individual career development.

You may:

• Download and save your purchased files.

• Edit and customise templates for your personal use.

• Use the resources to prepare your own CV and job applications.

• Reuse your purchased template for your own future applications and career opportunities.

You may not:

• Resell, redistribute, share or commercially exploit our products.

• Reproduce or republish our guides or templates as your own.

• Upload purchased materials to public file-sharing platforms.

• Distribute purchased products to other individuals or businesses.

• Remove copyright notices or claim ownership of our original materials.

Unauthorised distribution or commercial exploitation of our products is prohibited.

7. Customer Responsibilities

You are responsible for ensuring that any information you include in your CV, cover letter or job application is accurate, truthful and up to date.

CV Co provides templates and educational guidance. We do not verify the accuracy of information supplied by customers.

You must not use our website or products for unlawful activities, fraudulent purposes, impersonation or any activity that infringes the rights of another person.

8. No Employment Guarantees

Our products and resources are designed to provide practical guidance and help customers improve their career documents and job applications.

However, purchasing or using our products does not guarantee:

• Employment or job placement.

• Interviews or recruiter responses.

• Successful ATS screening.

• Shortlisting or selection by an employer.

• A particular salary or career outcome.

Hiring decisions are made by employers and recruiters and depend on many factors outside our control, including qualifications, experience, market conditions and employer requirements.

Our content is educational and should not be interpreted as a promise of specific employment results.

9. Website Content and Accuracy

We make reasonable efforts to ensure that the information provided on our website, including articles, guides and educational resources, is accurate and up to date.

However, career advice, recruitment practices and application requirements may change.

Our website content is provided for general informational and educational purposes. Customers should assess their individual circumstances and verify specific requirements with relevant employers or organisations.

10. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, platforms or services.

These services operate independently of CV Co and may have their own terms, privacy policies and conditions.

We are not responsible for the content, availability, security or practices of third-party websites and services.

11. Limitation of Liability

To the extent permitted by applicable law, CV Co will not be responsible for indirect or consequential losses arising from the use or inability to use our website, products or resources.

We do not guarantee uninterrupted website availability or that all digital products will be compatible with every device, operating system or software application.

Nothing in these terms excludes or limits liability where such exclusion or limitation would be unlawful, including any applicable statutory consumer rights.

12. Privacy and Personal Information

We may collect and process personal information when you browse our website, make a purchase, subscribe to communications or contact us.

Personal information will be handled in accordance with our Privacy Policy and applicable data protection legislation, including the Protection of Personal Information Act (POPIA).

Please refer to our Privacy Policy for details about how your information is collected, used and protected.

13. Changes to These Terms

We reserve the right to update or amend these Terms of Service when necessary.

Any revised terms will be published on this page with an updated revision date.

Your continued use of our website after changes have been published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

14. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising in connection with these terms will be handled in accordance with applicable South African law, subject to any mandatory consumer rights or jurisdictional requirements.

15. Contact Information

If you have questions about these Terms of Service, our products or your purchase, please contact us:

Business: Curriculum Vitae Co
Website: curriculumvitaeco.co.za
Email: [Insert official support email address]
Business owner/legal entity: [Insert registered legal entity name, if applicable]

Thank you for choosing Curriculum Vitae Co.